Privacy Policy
Privacy Policy
Last Updated: 22 November 2025
Welcome to Stampedcare (“we”, “us”, “our”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use our services.
This Policy applies to all users located in the United Kingdom
1. Who We Are (Data Controller)
Brand Name : Stampedcare
Business Address: Bridge House, 9 - 13 Holbrook Lane, Coventry, United Kingdom, CV6 4AD
Contact Email: service.stampedcare@gmail.com
Customer Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (GMT+0 London Time)
2. Personal Data We Collect
We collect only the information necessary for order fulfilment, customer support, and service improvement.
Information you provide to us
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Name
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Email address
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Phone number
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Shipping address
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Billing address
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Account login details (when creating an account)
Automatically collected information
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IP address
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Device identifiers
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Browser type
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User behaviour analytics (page views, session time, clicks)
Payment Information
We do not access, store, or process full credit card numbers.
We only receive non-sensitive payment metadata such as:
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Payment success/failure
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Transaction ID
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Payment method type
We never receive or store credit card numbers.
3. Cookies & Tracking Technologies
We use cookies for functionality, analytics, and advertising.
We do not use:
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TikTok Pixel
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Pinterest Tag
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Bing Ads
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Session replay tools like Hotjar or FullStory
A complete cookie list is available upon request.
You may control cookie settings via your browser or applicable consent banner.
4. How We Use Your Data
We use personal data for the following lawful purposes:
Contractual Necessity
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Processing and fulfilling orders
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Shipping and delivery
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Account creation and login
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Customer support
Legitimate Interests
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Fraud prevention
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Website performance monitoring
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Improving our products and services
With Your Consent
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Marketing emails
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Advertising personalization
Legal Obligations
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Tax and accounting requirements
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Compliance with applicable ecommerce laws
We do not sell personal information to any third party.
5. Sharing of Personal Data
We share your data only with service providers essential to operating our business:
Logistics / Shipping Partners
We ship orders using the following partners (depending on destination):
United Kingdom
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Royal Mail — https://www.royalmail.com
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Yodel — https://www.yodel.co.uk
6. International Data Transfers
Data is stored on SHOPLINE’s secure global infrastructure.
Some data may be processed outside your country of residence, including in:
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Singapore
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United States
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European Union
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China (only for internal operations such as order fulfilment)
All transfers comply with GDPR / UK GDPR through mechanisms provided by SHOPLINE or service partners.
We do not store additional copies of customer data outside SHOPLINE.
7. Data Retention
We retain data only for as long as required:
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Order and transaction records: 6 years (legal requirement for tax/accounting)
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Customer accounts: Until you request deletion
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Marketing data: 24 months or until consent is withdrawn
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Cookie data: Per cookie category (typically 1–24 months)
When data is no longer needed, it is securely deleted.
8. Your Rights
Depending on your location (GDPR, UK GDPR, CCPA), you may have the right to:
Access your data
Request a copy of the personal information we hold.
Correct your data
Update inaccurate or incomplete information.
Delete your data
We can manually delete all your data upon email request.
Withdraw marketing consent
You may unsubscribe from emails at any time.
Object to tracking / advertising
You may request opt-out from Google or Facebook advertising cookies.
California Residents (CCPA)
You have the right to:
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Request disclosure of data collected
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Request deletion of your data
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Opt-out of the sale of data (we do not sell data)
To exercise your rights, email us:
service.stampedcare@gmail.com
We respond within 30 days.
9. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect information from anyone under 16.
If we become aware of such data, we will delete it promptly.
10. Account Creation
When customers create an account on our website, we store:
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Email
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Name
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Order history
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Shipping information
Accounts may be deleted at any time by contacting customer service.
11. Data Deletion Requests
We support full manual deletion of user data.
To request deletion, email us at:
support@stampedcare.com
We will:
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Verify your identity
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Delete all personal data within SHOPLINE
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Provide written confirmation
All deletion requests are processed within 10 business days.
12. Updates to This Policy
We may update this Privacy Policy to remain compliant with applicable laws and operational needs.
Any changes will be posted with an updated “Last Updated” date.
13. Contact Us
Brand Name : Stampedcare
Business Address: Bridge House, 9 - 13 Holbrook Lane, Coventry, United Kingdom, CV6 4AD
Contact Email: service.stampedcare@gmail.com
Customer Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (GMT+0 London Time)